“Refund was approved and back in my account the same day.” - Deliver+ customer
Whether you’re organising a fundraiser, community lunch, business meeting or party, the Swan 8 Litre Tea Urn delivers hot drinks reliably with no fuss. You can serve up to 40 cups of hot water before refilling, making it the practical solution for high-traffic events and busy catering setups. With a concealed heating element and stainless steel body, it’s easy to clean and built to last – ready to take on multiple yearly events. You also get the flexibility to heat water quickly or keep it warm throughout the day using the integrated simmerstat and keep hot functions. The large rotary dial with variable temperatures and clear status light makes operation simple, so people can help themselves. The anti-drip tap, and drip tray ensure mess-free service, while the cool-touch handles, and secure locking lid keep everyone safe during use. Whether it’s tea for the team or coffee for the congregation, the Swan catering tea urn makes it easy to deliver hospitality without the hassle.
Keep Warm Function
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Whether you’re organising a fundraiser, community lunch, business meeting or party, the Swan 8 Litre Tea Urn delivers hot drinks reliably with no fuss. You can serve up to 40 cups of hot water before refilling, making it the practical solution for high-traffic events and busy catering setups. With a concealed heating element and stainless steel body, it’s easy to clean and built to last – ready to take on multiple yearly events. You also get the flexibility to heat water quickly or keep it warm throughout the day using the integrated simmerstat and keep hot functions. The large rotary dial with variable temperatures and clear status light makes operation simple, so people can help themselves. The anti-drip tap, and drip tray ensure mess-free service, while the cool-touch handles, and secure locking lid keep everyone safe during use. Whether it’s tea for the team or coffee for the congregation, the Swan catering tea urn makes it easy to deliver hospitality without the hassle.
Keep Warm Function
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Sponsored Products
Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 8 Litre Tea Urn against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.