“Refund was approved and back in my account the same day.” - Deliver+ customer
Grip Sneakers are the essence of contemporary elegance, combined with outdoor-inspired functionality. Their low-profile silhouette with a rounded toe, flowing lines, and a sleek form—modeled after climbing shoes—subtly emphasizes expert craftsmanship. The upper, crafted from luxurious brown suede leather, harmonizes with flexible black rubber that reinforces the front and lower parts of the shoe, gently embracing the sides and back. The side is accentuated by a stylized brand signature application, while details like contrasting laces and the designer's embossed logo on the tongue and rear pull tab add a touch of sophistication. The elegant print on the insole and pull tab crowns the model's unique character. Why buy this product? Unique design inspired by climbing footwear Luxurious, highest quality brown suede leather Stability ensured by flexible black rubber Distinctive details such as the monogram and embossed logo Precise, contrasting outdoor-style lacing
N/A. Hand wash.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Grip Sneakers are the essence of contemporary elegance, combined with outdoor-inspired functionality. Their low-profile silhouette with a rounded toe, flowing lines, and a sleek form—modeled after climbing shoes—subtly emphasizes expert craftsmanship. The upper, crafted from luxurious brown suede leather, harmonizes with flexible black rubber that reinforces the front and lower parts of the shoe, gently embracing the sides and back. The side is accentuated by a stylized brand signature application, while details like contrasting laces and the designer's embossed logo on the tongue and rear pull tab add a touch of sophistication. The elegant print on the insole and pull tab crowns the model's unique character. Why buy this product? Unique design inspired by climbing footwear Luxurious, highest quality brown suede leather Stability ensured by flexible black rubber Distinctive details such as the monogram and embossed logo Precise, contrasting outdoor-style lacing
N/A. Hand wash.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Preloved Grip' sports shoes against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.