“Refund was approved and back in my account the same day.” - Deliver+ customer
Explore the essence of fine fragrance with our Farmacia Discovery Set. This curated collection of Twelve 2ml samples lets you experience a captivating range of scents without commitment. Discover: Citrus Paradisi — vibrant and refreshing, Bergamundi — aromatic and sophisticated, Reunion Vanilla — warm and inviting, Fiore di Cotone — delicate and floral, Whisky Nobile — rich and complex, Cuoio Toscano — bold and earthy, Giardino dell'Iris — enchanting and refined, Sparkling Notturno — luminous and captivating, Royal Anbar — luxurious and warm, Sweet Carousel — playful and delectable, Anniversary — timeless and sophisticated, Al Rihla — exotic and adventurous. Perfect for fragrance enthusiasts seeking their next signature scent or for gift-giving. Sample our selection and find your favourite.
Alcohol
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Explore the essence of fine fragrance with our Farmacia Discovery Set. This curated collection of Twelve 2ml samples lets you experience a captivating range of scents without commitment. Discover: Citrus Paradisi — vibrant and refreshing, Bergamundi — aromatic and sophisticated, Reunion Vanilla — warm and inviting, Fiore di Cotone — delicate and floral, Whisky Nobile — rich and complex, Cuoio Toscano — bold and earthy, Giardino dell'Iris — enchanting and refined, Sparkling Notturno — luminous and captivating, Royal Anbar — luxurious and warm, Sweet Carousel — playful and delectable, Anniversary — timeless and sophisticated, Al Rihla — exotic and adventurous. Perfect for fragrance enthusiasts seeking their next signature scent or for gift-giving. Sample our selection and find your favourite.
Alcohol
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Farmacia Discovery Set - 12 x 2ml against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.