“Refund was approved and back in my account the same day.” - Deliver+ customer
Designed to elevate your at-home skincare routine, this advanced LED face and neck mask helps enhance your skin’s natural glow and promote a fresh, radiant-looking complexion. Featuring 7 colour LED light therapy, it offers a personalised skincare experience tailored to your daily self-care ritual. The lightweight design features one-touch operation and USB charging for effortless, convenient use. Suitable for regular use, this innovative mask helps leave your skin looking refreshed, luminous, and beautifully revitalised.
How to Assemble 1. The device is supplied in two parts: the facial mask and the neck attachment. 2. Align the neck connector with the corresponding slot on the mask and securely fasten it until firmly attached. 3. The mask can be used on its own if desired; however, the neck attachment cannot be used independently. How to Operate 1. Press and hold the power button for 3–5 seconds until you hear a “beep” sound — this indicates the device is switched on. 2. Continue pressing the button to cycle through different modes and LED light settings. 3. Each press changes the mode. After 8 cycles, the device enters automatic colour-changing mode. 4. To switch off the device, press and hold the power button again for 3–5 seconds. How to Use 1. Adjust the elastic straps on both sides for a secure and comfortable fit around the ears. 2. Clean your face thoroughly before use. For best results, apply serum or a sheet mask prior to wearing the device. 3. Place the mask gently over your face and use for 10–15 minutes per session. 4. For optimal relaxation, use while lying down on a sofa or bed. Keep eyes closed during use and avoid reading or screen time.
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
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Designed to elevate your at-home skincare routine, this advanced LED face and neck mask helps enhance your skin’s natural glow and promote a fresh, radiant-looking complexion. Featuring 7 colour LED light therapy, it offers a personalised skincare experience tailored to your daily self-care ritual. The lightweight design features one-touch operation and USB charging for effortless, convenient use. Suitable for regular use, this innovative mask helps leave your skin looking refreshed, luminous, and beautifully revitalised.
How to Assemble 1. The device is supplied in two parts: the facial mask and the neck attachment. 2. Align the neck connector with the corresponding slot on the mask and securely fasten it until firmly attached. 3. The mask can be used on its own if desired; however, the neck attachment cannot be used independently. How to Operate 1. Press and hold the power button for 3–5 seconds until you hear a “beep” sound — this indicates the device is switched on. 2. Continue pressing the button to cycle through different modes and LED light settings. 3. Each press changes the mode. After 8 cycles, the device enters automatic colour-changing mode. 4. To switch off the device, press and hold the power button again for 3–5 seconds. How to Use 1. Adjust the elastic straps on both sides for a secure and comfortable fit around the ears. 2. Clean your face thoroughly before use. For best results, apply serum or a sheet mask prior to wearing the device. 3. Place the mask gently over your face and use for 10–15 minutes per session. 4. For optimal relaxation, use while lying down on a sofa or bed. Keep eyes closed during use and avoid reading or screen time.
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new SkinLift Pro OneTouch LED Mask against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.