“Refund was approved and back in my account the same day.” - Deliver+ customer
Hemp beard oil combined with Hemp Beard Wash, Hemp Balm, Hemp Skin Cream and The Beard Comb to complete the set. Our unique Hemp based products are enriched with multiple nourishing ingredients that will strengthen and moisturise your beard and skin. Our special ingredient; Hemp seed oil, is rich in Omega-3, Omega-6, and Omega-9 which are necessary in stimulating hair growth. Experience the power of Hemp.
For best results use as part of your daily morning routine. We would recommend cleansing your face and hair using our Hemp Beard Wash. Then apply the oil once your face is dry. You can also apply the balm at night before you go to bed. You can alternate using the oil and the balm or you can use the balm to seal in moisture after applying the oil. Our Hemp Skin Cream is deeply moisturising, fast drying, non Sticky and can alleviate Acne symptoms. Suitable for sensitive skin. Daily use recommended.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Hemp beard oil combined with Hemp Beard Wash, Hemp Balm, Hemp Skin Cream and The Beard Comb to complete the set. Our unique Hemp based products are enriched with multiple nourishing ingredients that will strengthen and moisturise your beard and skin. Our special ingredient; Hemp seed oil, is rich in Omega-3, Omega-6, and Omega-9 which are necessary in stimulating hair growth. Experience the power of Hemp.
For best results use as part of your daily morning routine. We would recommend cleansing your face and hair using our Hemp Beard Wash. Then apply the oil once your face is dry. You can also apply the balm at night before you go to bed. You can alternate using the oil and the balm or you can use the balm to seal in moisture after applying the oil. Our Hemp Skin Cream is deeply moisturising, fast drying, non Sticky and can alleviate Acne symptoms. Suitable for sensitive skin. Daily use recommended.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new BGM Deluxe Bundle against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.