“Refund was approved and back in my account the same day.” - Deliver+ customer
The perfect velour dress for those moments when you want to look polished with a little extra wow factor. Our Anna Rose dress is crafted from soft velour and finished with an all-over embroidered design that adds an elegant touch and takes this occasion-ready style to the next level. Cut to a flattering knee length with a feminine fit, it features a V-neckline and short sleeves with delicate ruching to create a softly gathered, flattering finish. Fully lined for added comfort, simply add your favourite heels and you're ready to step out in style. Elegant, eye-catching and made to make you feel fabulous-what's not to love?
92% polyester, 8% elastane. Embroidery 100% polyester. Lining 100% polyester exclusive of all other trims. Machine Wash
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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The perfect velour dress for those moments when you want to look polished with a little extra wow factor. Our Anna Rose dress is crafted from soft velour and finished with an all-over embroidered design that adds an elegant touch and takes this occasion-ready style to the next level. Cut to a flattering knee length with a feminine fit, it features a V-neckline and short sleeves with delicate ruching to create a softly gathered, flattering finish. Fully lined for added comfort, simply add your favourite heels and you're ready to step out in style. Elegant, eye-catching and made to make you feel fabulous-what's not to love?
92% polyester, 8% elastane. Embroidery 100% polyester. Lining 100% polyester exclusive of all other trims. Machine Wash
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Embroidered Velour Dress against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.