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Privacy & Cookies

Privacy Policy Statement

References in this Privacy Policy Statement to "we", "us" and "Wallis" are to Wallis Retail Limited.

 

At Wallis we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our website.

 

WHAT INFORMATION DO WE COLLECT

We ask for your name, telephone number, home address, email address and age for competitions, prize draws or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address and payment method details. We may obtain information about your usage of our Web site to help us develop and improve it further through online surveys and other requests.

 

WHAT THE DATA WILL BE USED FOR?

Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you.

 

We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Wallis. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

  •  

  • all email messages and email newsletters will contain information on how you can unsubscribe; or
  • send an email to our customer services division on feedback@wallis.co.uk writing "unsubscribe" in the subject heading; or
  • call our customer services division - see the "CONTACT US" section; or
  • write to us at: Customer Services, Arcadia Group Limited, Colegrave House, 70 Berners Street, London W1T 3NL

 

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

 

Wallis Retail Limited is a registered data controller under the Data Protection Act 1998 (the "Act"). We comply with the standards, procedures and requirements laid down in the Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully

 

We will not pass your information on to other Arcadia Group companies or other third parties for marketing purposes unless you have agreed for us to do so.

 

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme or Credit Reference Agency, which may keep a record of that information. At all times where we disclose your information it will remain secure.

 

WHAT INFORMATION DO WE SHARE WITH OTHERS?

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Wallis. We will not pass your information on to any other Arcadia Group companies or other third parties for marketing purposes unless you have agreed for us to do so.

 

One of the purposes for which we may disclose your address and post code details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

 

COOKIES

A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

 

LINKS TO THIRD PARTY SITES

In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies.  We encourage you to review those policies when you visit those sites.  This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.

 

PRIVACY OF CHILDREN ON OUR WEBSITE

Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.

 

SALE OF ASSETS

In the unlikely event that Wallis or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

 

You're safe with us.

Payment logo

Cookie Policy

 

This website uses cookies to collect information.

 

What is a cookie?

 

Cookies are small files of letters and numbers that are downloaded onto your computer or mobile or other handheld device when you access certain websites.  Cookies allow a website to recognise a user’s device and help your browser navigate through the website by allowing you to log in automatically or remembering settings you selected during earlier visits (among other functions).  Cookies do not harm your computer.  If you would like to learn more about cookies in general you can visit www.allaboutcookies.org.

 

Use Of Cookies On This Website

 

Cookies help us to provide you with a good experience when you browse this website and allow you to make full use of the online shopping and personalised features available on this website.  We do not use cookies to collect or record information such as your name, address or payment details.

We use cookies on this website for the following main purposes:

  • For technical purposes essential for the operation of this website, such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for products.
  • To distinguish you from other users of this website, so we can personalise your shopping experience by making this website and the advertising displayed on it more relevant to your interests and so we can remember choices you make (such as your user name, language or the country you are in) when you return to visit this website.
  • To collect statistical information about how visitors use this website, so we can improve the way this website works and measure the success of competitions and campaigns.
  • To enable us to fulfil our contractual obligations to third parties, for example to pay a partner if you have made a purchase on this website by following a link from their website.

Most web browsers automatically accept cookies.  Unless you have adjusted your browser settings so that it will refuse cookies, cookies will be set when you access this website.  By using and browsing this website, you consent to cookies being used in accordance with this Cookie Policy.  If you do not consent, you must either disable cookies or refrain from using this website.  Please see How To Manage Cookies for information on how to manage and disable cookies.

 

Our Cookies

 

Below is a list of the main cookies that are set by us when you access this website and a description of what we use them for:

 

 

 

 

 

 

Cookie name

Cookie Purpose

userCountry, userCurrencySymbol, user Explicit,

userLangld, userLanguage, userPreferredUrl, userprefs,

userSalesCatalogld, userStoreld, viewed,

WC_ACTIVE_POINTER, WC_AUTHENTICATION,

WC_PERSISTENT, WC_SESSION_ESTABLISHED,

WC_USERACTIVITY, SessionExists, ShowAlert, arc-

33056-recently-viewed, JSESSIONID, mdr_brower

These cookies remember your preferences from previous visits,

allow you to add to basket and store your shopping basket. The

website wouldn't work for you without them.

 

 

 

 

_utma, _utmb, _utmc, _utmz

 

 

 

 

 

 

These cookies enable Google Analytics software. It helps us take

and analyse visitor information such as browser usage and new

visitor numbers. That information helps us to improve the website

and your shopping experience, and to make our marketing

campaigns relevant.

The data stored by these cookies never shows personal details

from which your individual identity can be established.

_#env, _#lps, _#sess, _#srchist, _#tsa, _#uid, _#vdf

 

 

 

 

We work with DC Storm to help make our marketing campaigns

more relevant. DC Storm cookies are used to help us see which

marketing campaigns you click on and interact with. The data

taken does not contain personal details from which your individual

identity can be established.

_qsst, _qst, _qubitTracker cookies, _qPageNum_wallis

 

 

 

 

 

 

These cookies enable Qubit analytics software. This software

helps us take and analyse visitor information such as browser

usage, new visitor numbers, response to marketing activity

and shopping times. That information helps us to improve the

website and your shopping experience, and to make our

marketing campaigns relevant. The data stored by these cookies

never shows personal details from which your individual identity

can be established.

peerius_ct, peerius_rid, peerius_sess, peerius_user

 

 

These cookies enable Peerius software. This software allows us to

make recommendations of products that we think might be of

interest to you, based on what you and other visitors have viewed.

_wallis-dressipi_session, remember_user_token,

last_login, dressipi_status

 

 

 

These cookies enable our Style Adviser service. They allow us to 

recommend your size in the product you are viewing as well as

telling you whether the style is right for you.The

recommendations are based on your answers to the Style

Adviser questionnaire.

s_cc, s_sq, s_vi

 

 

 

 

 

These cookies enable SiteCatalyst analytics software, supplied by

Adobe. This software helps us take and analyse visitor information

such as browser usage, new visitor number, response to

marketing activity and shopping times. That information helps us

to improve our website and your shopping experience, and to

make our marketing campaigns relevant.

s_campaign, s_ev20, _#tsa

 

 

 

These cookies show us how you found our website and which

website you came from. This helps us know which of our online

marketing channels is most effective. They also allow us to reward

some external websites for directing you to us.

Flash cookies


We may display video content on wallis.co.uk using Adobe Flash Player.  Adobe uses Flash cookies to improve your experience as a user.  If you wish to disable or delete a Flash cookie, please visit Adobe Flashplayer Security Settings.  Please bear in mind that if you disable Flash cookies you will be unable to access certain content on our website which uses Adobe Flash Player, such as videos.

 

Third Party Cookies

Some cookies may be set by third parties when you visit this website.  These third parties may be suppliers who partner with us to deliver our website, companies that participate with us in affiliate marketing programmes and other third parties.  These cookies are controlled by the third parties, so please check the third-party websites for more information about these cookies and how to manage them.   These third party cookies do not collect personal data from which the third party would be able to identify individual customers.

Some of our third party partners that may set cookies on this website include:

Business partner Cookie purpose

Struq

 

 

 

 

 

 

 

Struq uses cookies to provide you with personalised adverts when

you visit other selected websites. We would like to continue to display

content that's releant to you; however, you can choose to opt out of

this type of advertising permanently by visiting

http://www.struq.com/consumer-opt-out/index.php.

Please note though, that is you delete your cookies too, we'll no

longer know that you've opted out, so the banners from Struq will

reappear when you visit other selected websites.

Criteo

 

 

 

 

 

 

Criteo uses cookies to provide you with personalised adverts when

you visit other selected websites. We would like to continue to display

content that's relevant to you; however, you can choose to opt out of

this type of advertising permanently by visiting
http://www.criteo.com/us/privacy-policy
Please note though, that if you delete your cookies too, we'll no

longer know that you've opted out, so the banners from Struq will

reappear when you visit other selected websites.

ecustomeropinions.com

 

 

 

In order to provide you with a better service, occasionally we'll ask if

you'd like to complete a survey. This cookie's sole purpose is to

remember if we've asked you to do so recently, and it contains no

personal information.

Awin1, Commission Junction, Linkshare, Zanox

 

 

 

These cookies are only set if you get to the confirmation page

after checkout. It is used to track whether we then owe any

money as a commission to a site (affiliate) which has referred

business to us.

Dressipi

 

 

 

 

 

 

 

Dressipi use cookies to collect data to improve the

efficiency and quality of their service. For customers

who have used the Style Adviser service they use cookies

to identify valid users and to help personalise the

Dressipi experience in conjunction with the user's

profile. Please visit http://dressipi.com/wallis/privacy_policy

for more information.



 

Social buttons


If you 'share' wallis.co.uk content with friends through social networks – such as Facebook, Google and Twitter - you may be sent cookies from these third party websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

 

How To Manage Cookies

You can enable or disable cookies by changing your website browser settings to accept or reject cookies as required.  How to do this will depend on the browser you use.  We have provided further information below on how to check which browser you use and how to manage cookies.  Please bear in mind that if cookies are not enabled on your computer, your activities will be restricted to browsing this website and you will not be able to add products to your shopping bag and buy them.


Checking which browser you use


If you are using a PC - go to 'Help' and select the 'About' option


If you are using a Mac - click on the Apple menu within the browser and select the 'About' option


Once you know which brower you are using, follow the instructions below to check if you have cookies enabled on your computer:

 

Checking cookies - PCs

 

Microsoft Internet Explorer 6,7,8

-Go to 'Tools' at the top of your browser window. Select 'Internet options'. Click on the 'Privacy' tab.

 

Mozilla Firefox

-Go to 'Tools' and select Options

-Click the Privacy icon

-Click on Cookies and choose 'allow sites to set cookies'

 

Google Chrome

-Go to 'Tools' and select Options

-Click 'Under the Hood' and select the 'Content settings' button within the 'Privacy' section

-Choose 'Allow local data to be set'

 



Checking cookies - Macs

 

Safari on OSX

-Click 'Safari' and select 'Preferences'

-Click 'Security' then 'Accept cookies'

 

Mozilla and Netscape on OSX

-Click on 'Mozilla' or 'Netscape' and select 'Preferences'

-Find 'Cookies' under 'Privacy & Security'

-Select 'Enable cookies for the originating website only'

 

Microsoft Internet Explorer on OSX

-Click 'Explorer' and select 'Preferences

-Find 'Cookies' under 'Receiving Flies'

-Select 'Never Ask'

 

Opera

-Click 'Menu' and select 'Settings'

-Select 'Preferences' and then 'Advanced'

-Select 'Accept Cookies'



If you are not happy with the way that we use cookies then you should delete Wallis cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)