“Refund was approved and back in my account the same day.” - Deliver+ customer
Moving everyday essentials from one bag to another can leave keys, cards, and small items scattered or forgotten. This compact crossbody design keeps daily necessities in one easy-to-carry place, with two front zip compartments for quick-grab items, a rear zip pocket for things you prefer to keep separate, and a top-zip main compartment with interior sections to help organize the contents. The detachable, stitched shoulder strap adapts to commuting, errands, travel days, and outings when you want a hands-free setup; remove it for compact storage or when placing the bag inside a larger tote. The smooth synthetic leather-look exterior gives it a neat everyday finish, while stitched edges and clip-on metal hardware support routine use. To reduce wear, avoid overfilling the bag or carrying heavy items, and check that both clips are fully fastened before moving. Wipe the surface with a soft, slightly damp cloth and let it air-dry; do not machine-wash, bleach, or soak. Store it in a dry place, lightly filled to help retain its shape. Fully extended, it measures approximately 24 cm high, 22 cm wide, and 2 cm deep, making it suited to essentials rather than bulky items.
Wipe Clean Only. Synthetic
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Moving everyday essentials from one bag to another can leave keys, cards, and small items scattered or forgotten. This compact crossbody design keeps daily necessities in one easy-to-carry place, with two front zip compartments for quick-grab items, a rear zip pocket for things you prefer to keep separate, and a top-zip main compartment with interior sections to help organize the contents. The detachable, stitched shoulder strap adapts to commuting, errands, travel days, and outings when you want a hands-free setup; remove it for compact storage or when placing the bag inside a larger tote. The smooth synthetic leather-look exterior gives it a neat everyday finish, while stitched edges and clip-on metal hardware support routine use. To reduce wear, avoid overfilling the bag or carrying heavy items, and check that both clips are fully fastened before moving. Wipe the surface with a soft, slightly damp cloth and let it air-dry; do not machine-wash, bleach, or soak. Store it in a dry place, lightly filled to help retain its shape. Fully extended, it measures approximately 24 cm high, 22 cm wide, and 2 cm deep, making it suited to essentials rather than bulky items.
Wipe Clean Only. Synthetic
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Faux Leather Multiple Zipper Pockets Compact Crossbody Bag against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.