“Refund was approved and back in my account the same day.” - Deliver+ customer
We present to you a warm jacket from the exclusive collection of the brand, known for its innovative approach to haute couture. This luxurious wardrobe piece features an oversized cut that gives a fashionable, modern look. The large, spacious hood adds volume and style. The jacket is made of shiny black polyamide material, characteristic of puffer jackets, which ensures not only elegance but also practicality in winter conditions. The interior made of polyester and silk filling guarantees thermal comfort and softness. Distinct stitching creates a large quilted structure, and the zipper secured with snaps provides additional protection against the cold. The jacket reaches the hips, and the wide sleeves allow freedom of movement. The dominant black color gives it elegance and versatility. Why should you buy this product? Unique design, combining tailoring craftsmanship with modern style Waterproof material providing protection in winter conditions Fashionable oversized cut with a spacious hood Fastened with a zipper and snaps for additional cold protection Elegant black color that matches any outfit
N/A. Machine/Hand wash.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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We present to you a warm jacket from the exclusive collection of the brand, known for its innovative approach to haute couture. This luxurious wardrobe piece features an oversized cut that gives a fashionable, modern look. The large, spacious hood adds volume and style. The jacket is made of shiny black polyamide material, characteristic of puffer jackets, which ensures not only elegance but also practicality in winter conditions. The interior made of polyester and silk filling guarantees thermal comfort and softness. Distinct stitching creates a large quilted structure, and the zipper secured with snaps provides additional protection against the cold. The jacket reaches the hips, and the wide sleeves allow freedom of movement. The dominant black color gives it elegance and versatility. Why should you buy this product? Unique design, combining tailoring craftsmanship with modern style Waterproof material providing protection in winter conditions Fashionable oversized cut with a spacious hood Fastened with a zipper and snaps for additional cold protection Elegant black color that matches any outfit
N/A. Machine/Hand wash.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Preloved Insulated jacket against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.